Are you looking out for the best plumbers North Brisbane has to offer? Do you need a trusted plumbing professional to get the job done? Are you unsure about how to find one?
Well, you’re at the right place; we wrote this article just for you. Finding a plumber is as easy as it can get. However, finding a good plumber is not as easy as it sounds.
In this short article, we will share with you a few solid questions to ask a plumber to ensure they are professional enough to meet your plumbing needs.
Let’s go.
- What is the Hardest Job You’ve Ever Done?
This question is an excellent place to start when you encounter any of the plumbers North Brisbane has to offer. Why? Two reasons; first off, it’s a great conversation starter.
The plumber wouldn’t even realise they’re in a mini-interview; they’d assume you just want to get to know them. It cracks a hole into their experience and gives you an idea of how good they are. Trust us; they’d think hard about this question and give you an answer worth your time.
They’d even brag about the skills and expertise they needed to pull off the job and maybe queue in some of their customers’ reactions to spice up the story.
Side note, try to keep the convo as natural as possible, don’t make it seem like you’re a rookie FBI agent interrogating them or something.
- Who is your Ideal Customer?
This question sounds a bit off; it seems we are focusing more on the plumbers North Brisbane offers than you, the customer.
However, giving your plumber the spotlight is almost as equally important. To see the plumber as they are and not the “pro attitude” they’ve learnt to put up, you have to spotlight them too.
The goal of this question is to get to understand how this plumber sees their customers. They’d most probably talk about a great customer they had and one that stressed them a lot. If they don’t, you can ask supporting questions to queue them in.
Questions like: Which of your past customers has had you on edge? Or is there a customer you wouldn’t mind working with for free or on credit? If you listen closely, you’d hear one or two phrases that would either come up as a red or green flag.
- Are There Any Jobs You’ve Messed Up in the Past?
Every one of us messes up once in a while; we are all humans. I bet your prospective plumber has at some point and will probably do so in the future.
This question is about two things, honesty and responsibility. If the plumber says, they’ve never really messed up a job, RED FLAG, they’re probably lying. An honest plumber would have that one time they messed up, even if it was a small insignificant mistake.
On the responsibility part, you should ask how they handled their mess up/mistake. They’d talk you through it, and you should be able to see their intent and professionalism from how they handled the situation. If they try to shrug off the question or give a vague answer, RED FLAG, they’re not your person.
Conclusion
This article seems to focus on the fantastic plumbers North Brisbane offers. However, it doesn’t matter if you’re reading this from Mars (maybe not on Mars, gravity is rather weird there). These questions would still help you find a great plumber.
